Respecting your privacy

Your privacy is important to us at Faith Timbs and Co. We want you to feel secure when you are interacting with our company and confident that we are committed to maintaining your privacy.

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This privacy policy sets out how we manage your personal information. The policy applies to our website, www.timbsandco.com and any other interaction you may have with us online, via email, over the phone, or in person.

Privacy Act and the purpose of this policy

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We adhere to the Privacy Act 1998 (Cth). These privacy principles provide standards for the collection, access, storage and use of personal information, which we obtain through our business operations.

Please read over and be aware of this policy before providing us with any of your personal information.

 

What kind of personal information do we collect and hold?

We collect and store personal information such as name, address, e-mail address, telephone number, date of birth, and employment details.

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We only collect this information when you provide it directly to us, or provide us with consent to collect it from someone else, such as a Faith Timbs and Co employee. This could be:

• by interacting with our website – for example, submitting a query, registering for an event, requesting information, or participating in a survey,

• by contacting us directly over the phone or via email,

• by submitting your curriculum vitae to us for consideration of employment,

• by participating in a meeting with us.

 

What kind of additional personal information might we request during pre-employment checks?

We may also, as part of our pre-employment checks, request your consent for you to directly provide us:

• a recognised form of photographic ID to establish your identity, and/or

• a certificate recording the results of a recent (< 3 month old) police “background check” performed by a recognised state or federal agency or affiliated service, and/or

• certificates or other evidence of your formal certifications or education degrees, and/or

• certificates or other evidence of your membership in professional associations, to help us demonstrate Faith Timbs and Co employees’ interest and expertise in providing particular products and services, or for staff career development and planning.

 

How do we use personal information?

We collect, retain and use your personal information solely for the purposes of:

• providing you with the products and services described on our website, or

• providing you with information you have requested from us, or

• notifying you of Faith Timbs and Co company events or publications.

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We only use your personal information for the purposes described above. We do not disclose personal information for any other purpose unless you provide consent for us to do so, or it is required by law.

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By visiting our website or contacting us, you consent to us collecting information and using it, in accordance with this Privacy Policy.

 

Web Site Privacy

Cookies are used across our website, which are small pieces of data saved to your browser that allows a website to recognise a previous user and track how a user is navigating the website. Cookies are used as a standard by many websites. Faith Timbs and Co Pty Ltd uses cookies to allow access to our various resources.

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Cookies can be disabled in your browser settings.

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We log certain statistics such as users’ domains and browser types. None of this information specifically identifies an individual.

 

Who has access to your personal information?

Personal information you supply us is available to employees of Faith Timbs and Co Pty Ltd for use in supplying you with services, information, or notifications of upcoming events or publications.

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In some cases, we will use your personal information to send physical postal mail to you, to satisfy one of the purposes mentioned above. When we do that we may supply your name and address details to a third-party mailing company to send out the communications on our behalf.

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Except for the mail-outs mentioned above, we will never provide your personal information to a third party unless we are required to by law.

 

Use of analytics

We use analytics to help us understand website traffic and webpage usage. The website traffic data is disclosed to Google Analytics and processed using their network of data centres located in the Americas, Asia and Europe.

 

Third party web sites

We may provide hyperlinks on the Faith Timbs and Co website which lead to other web sites that are not managed by us or governed by this privacy policy. Similarly, we may provide links in other communications such as email which, when followed, direct you to a web site owned and operated by someone other than Faith Timbs and Co. In all cases, these linked sites are not under the control of Faith Timbs and Co. We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites.

 

How can you inquire about, access and correct your personal information?

You are entitled to know what information we hold about you, to have access to that information and ask for it to be corrected if it is inaccurate. To request this information or make any changes please contact us via the contact form on this web site or by email to privacy@faithtimbs.com.

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You can also request to stop receiving communication from us completely (“opt-out”) at any time by contacting us at the email address above. You can also ask us to delete all information we have obtained about you.

 

What about data security?

Faith Timbs and Co has applied all reasonable efforts to prevent unauthorised access to personal information, maintain data accuracy and ensure appropriate use of any personal information. More rigorous steps are applied to ensure a higher level of protection of sensitive and/or personal information, and to limit access to such information held by us.

However, in providing us with your personal data you also acknowledge that the Internet is an inherently insecure medium of communication, and we cannot absolutely prevent and are not responsible for, interception or “hacking” of information transmitted through this site by unauthorised third parties.

 

Updates to this policy

This policy was last updated in January 2022. Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

 

Contact us

If you require any more information or have any questions about our privacy policy, please feel free to contact us via the contact form on this web site or by email to privacy@timbsandco.com.