Respecting your privacy

Your privacy is important to us at Faith Timbs and Co. We want you to feel secure when you are interacting with our company and confident that we are committed to maintaining your privacy.

​

This privacy policy sets out how we manage your personal information. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

​

Privacy Act and the purpose of this policy

We adhere to the Privacy Act 1998 (Cth). These privacy principles provide standards for the collection, access, storage and use of personal information, which we obtain through our business operations.

Please read over and be aware of this policy before providing us with any of your personal information.

 

How do we collect personal information?

We collect and process the following types of personal data:
Information you provide to us: This includes personal data you provide when you sign up for our services, subscribe to our newsletters, or request information or support from us.
Automated data collection: We automatically collect certain types of data when you visit our website, such as your IP address, browser type and version, and information about your visit like the pages you viewed and how you interacted with our site.

​

How do we use personal information?

We may use your personal data to:
•    Provide and personalise our services to you.
•    Communicate with you, including responding to your enquiries and sending you service-related communications.
•    Enhance our website and services, including through analytics and data analysis.
•    Comply with legal and regulatory requirements.

​

Who has access to your personal information?

We may disclose your personal data to our third party suppliers, as necessary for the purposes described in this policy. We may also disclose your personal data to our insurers and/or professional advisers, insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.

 

Third party web sites

We may provide hyperlinks on the Faith Timbs and Co website which lead to other web sites that are not managed by us or governed by this privacy policy. Similarly, we may provide links in other communications such as email which, when followed, direct you to a web site owned and operated by someone other than Faith Timbs and Co. In all cases, these linked sites are not under the control of Faith Timbs and Co. We are not responsible for the protection and privacy of any information which you provide whilst visiting such sites.

 

How can you inquire about, access and correct your personal information?

You are entitled to know what information we hold about you, to have access to that information and ask for it to be corrected if it is inaccurate. To request this information or make any changes please contact us via the contact form on this web site or by email to privacy@timbsandco.com.

​

You can also ask us to delete all information we have obtained about you at any time by contacting us at the email address above

 

What about data security?

Faith Timbs and Co has applied all reasonable efforts to prevent unauthorised access to personal information, maintain data accuracy and ensure appropriate use of any personal information. More rigorous steps are applied to ensure a higher level of protection of sensitive and/or personal information, and to limit access to such information held by us.

​

However, in providing us with your personal data you also acknowledge that the Internet is an inherently insecure medium of communication, and we cannot absolutely prevent and are not responsible for, interception or “hacking” of information transmitted through this site by unauthorised third parties.

 

Updates to this policy

We may update this policy from time to time by publishing a new version on our website.

​

Contact us

If you require any more information or have any questions about our privacy policy, please feel free to contact us via the contact form on this web site or by email to privacy@timbsandco.com.