The terms and conditions below apply to all Navigate Now services provided by Timbs and Co team members (“the provider”), to any individual or organisation (“the client”) and constitute the contract for the service to be provided by Timbs and Co for the client. The term ‘provider’ as here used covers a relationship between the provider and client which is thought-provoking, creative, action-focused and does not align with a mentoring or coaching model. 

 

Limitation of Liability

Client is solely responsible for creating and implementing his/her own decisions, choices, actions and results arising out of or resulting from the Navigate Now relationship and his/her calls and interactions with the provider. As such, the Client agrees that the provider is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided. Client understands Navigate Now is not a therapeutic intervention and does not substitute for therapeutic intervention if needed, and does not prevent, cure, or treat any mental disorder or medical disease. We, our officers, our employees, agents, contractors, suppliers or other parties mentioned on this website, are not liable for any losses or damages, including but not limited to incidental and consequential losses or damages or lost profits due to the use or access of this website, materials or products and services sold by this website.

 

Cancellation of Service

Client further acknowledges that he/she may terminate or discontinue the Navigate Now relationship at any time.

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Rescheduling of Service

Client agrees that it is the Client's responsibility to notify the provider 24 hours in advance of the scheduled calls/meetings. Timbs and Co reserves the right to bill Client for a missed meeting. Timbs and Co will attempt in good faith to reschedule the missed meeting.

 

Privacy

Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

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Format of Sessions

Navigate Now Sessions will be arranged between the provider and the client and can be booked up to 3 months in advance. The provider will recommend the frequency of sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout the journey by mutual agreement, in accordance with the terms set out in this agreement.

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Session Fees

Where no specific number is agreed sessions will be provided on a session by session basis.

In return for the fees payable by the client (or by a third party on their behalf), Timbs and Co agrees to provide the service as described and in accordance with the terms and conditions. 

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Changes to our Terms, Conditions & Policies

We reserve the right to change our Terms, Conditions & Policies at any time – it is up to you to check these Terms, Conditions & Policies when re-visiting our website.

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Indemnity

You indemnify us, including officers, employees, agents, contractors, suppliers, regardless of any negligence on our part, against all losses, liabilities, legal costs and other expenses incurred by those indemnified arising directly or indirectly as a result of or in connection with any breach by you of any provision of these Terms, Conditions & Policies.

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